If you somehow managed to lock a local Prism Element or Central user account then do the folloing to unlock
ssh to CVM or PCVM with the “nutanix” credentials and enter the following
allssh sudo faillock –user <username_to_unlock> –reset
Category: Prism
Reset Prism stuck/incomplete task
1. SSH to Cluster of CVM IP
2. Enter the following to list running/failed tasks
ecli task.list include_completed=false
3. Enter the following to cancel required task
ergon_update_task --task_uuid='ENTER_TASK_UUID_HERE' --task_status=succeeded
4. Enter “Y” – Remember you do so at you own risk
5. Enter the following to confirm task have been completed/failed
ecli task.list include_completed=false
thingsIforget 